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NotionApp Store · 128 low-star reviews read
Real report
Most one-star reviews are about the iPhone and iPad app being buggy and slow: crashes, freezing, and a screen that jumps while typing. Many others are angry that AI is pushed into the interface and can't be turned off.
1
Mobile and iPad app is buggy, slow and crashes
48of 128 reviews
“Whenever I try to type in anything, the screen gets swiped upward, making me unable to see what I'm typing.”
Suggested fix
Prioritise the viewport jumping while typing and the reload loop on long pages in the next release, then name them in the release notes instead of “Bug fixes and performance improvements”.
2
AI forced into the interface with no way to turn it off
34of 128 reviews
“Having an unremovable “Ask AI” text box taking up screen real estate is annoying!”
Suggested fix
Add a setting to hide the Ask AI box and AI suggestions on mobile, and remember the choice across devices.
3
Surprise charges and billing you can't manage on mobile
17of 128 reviews
“Plus you can't access billing from mobile which makes the user experience horrible”
Suggested fix
Require a confirmation screen before any plan change, and add a billing page in the iOS app that links to App Store subscriptions.
A real onestar report on Notion's public App Store reviews, shortened. Quotes are the reviewers' own words.
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Step 3
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App Store · real reviewNotion
“Having an unremovable “Ask AI” text box taking up screen real estate is annoying!”
Drafted reply · example
Thanks for saying this plainly. A way to hide the Ask AI box is a fair request, and we've shared it with the team that owns the mobile editor.
Copy replyMark replied
Fixed it? Watch it drop.
On Solo and Multi, onestar checks every morning and emails you when a new low-star review lands, reply already drafted. Every Monday you get a fresh fix list.
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Getting worse when it grows, before your rating does
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onestar· Monday 07:00Example email
Your Monday fix list: 6 new low-star reviews
Crashes when opening a pageImproving
21 of 130 reviews · was 48 of 128
Login code never arrivesGetting worse
17 of 130 reviews · was 9 of 122
Dark mode hard to readNew
11 of 130 reviews · new this week
Slow sync between devicesCleared
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Offline mode14 reviews
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